The Change Management Effectiveness
Profile provides a detailed process for assessing an
individual's capacity to handle minor or major change.
This is done by measuring change management ability
in several categories.
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Coaching Effectiveness
Profile
The Coaching Effectiveness
Profile provides a detailed process for assessing an
individual's capacity to coach others. This is done
by measuring coaching ability in seven separate categories.
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Communication Effectiveness
Profile
Getting your message across
in a way that is clear and coherent is a critical skill
in both organizational and personal life. The Communication
Effectiveness Profile looks at the large and often complex
subject of communicating with others.
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Creativity and Innovation
Effectiveness
We all have the potential to
increase our level of creativity. The Creativity/Innovation
Effectiveness Profile provides a detailed process for
assessing an individual's existing capacity to be creative.
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Customer Service Commitment
Profile
The Customer Service Commitment
Profile is designed to help individuals understand how
much "service excellence" is offered to the
customer. The level of service excellence they offer
and that is offered by the organization as a whole are
assessed.
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Diversity & Cultural
Awareness Profile
The Diversity and Cultural
Awareness Profile will help individuals understand how
much awareness and commitment exists towards the diversity
of individuals and different backgrounds in their organization.
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Goal/Objective Setting
Profile
The Goal/Objective Setting
Effectiveness Profile looks at the task of goal setting.
The instrument seeks to measure goal setting effectiveness
in seven separate categories.
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Leadership Effectiveness
Profile
There are some broad categories
from which most good leaders will draw. Ideally, these
categories should be viewed as pieces in a "leadership
jigsaw." Although no one piece makes for effective
leadership by itself, each piece does work in combination
with the others to reveal a fully integrated model.
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Listening Effectiveness
Profile
A relatively small number
of people can actually listen with true understanding
and empathy. The Listening Effectiveness Profile provides
a highly structured process through which to assess
an individual's current capacity to listen attentively.
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Management Effectiveness
Profile
The Management Effectiveness
Profile is a competency-based diagnostic instrument
that will give your key leaders a valuable snapshot
of their strengths and weaknesses. Once they recognize
their own competencies, they can explore where to concentrate
their improvement efforts so they can manage even more
successfully in the future.
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Networking & Relationship
Building Profile
The networking & relationship
building profile provide a detailed process for assessing
an individual's existing capacity to network with others
and highlights areas where improvements might be possible.
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Personal Stress &
Well-Being Assessment
Understanding the nature
of stress at a detailed level is the basis upon which
we can start to manage it effectively. The Personal
Stress and Well-being Assessment provides a simple but
thorough process by which we can better understand our
own stress handling skills.
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Problem Solving &
Decision Making Profile
The Problem Solving &
Decision-Making Profile provides a highly structured
process through which to look at the topic of problem
solving.
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Sales Effectiveness
Profile
In an increasingly competitive
world, an effective salesperson needs a wide variety
of skills and competencies in order to be successful.
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Service Skills Profile NEW!
This easy-to-use assessment solves one of your biggest headaches in customer service – ensuring consistency in your staff’s performance. How? By giving employees a clear picture of their unique strengths and areas they need to work on – and the motivation to acquire all the skills of an all-around good customer service giver.
Employees can rate themselves in seven competency areas widely considered to be critical to the ability to provide exemplary service. The questionnaire uses graduated response scales (almost never to almost always) that help employees draw accurate conclusions abut how skilled they presently are in customer service.
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Team Building Effectiveness
This instrument looks
at the ability to effectively build a team using the
Forming, Storming, Norming, and Performing model. It
is critical to understand the stages through which a
typical team will travel over time. Within these stages
seven categories of team building competency can be
derived.
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Time Management
Effectiveness Profile
The Time Management Effectiveness
Profile assesses an individual's existing capacity to
manage his or her time efficiently and highlights specific
areas where improvement might be possible.