Corporate Culture Change

In order to achieve desired transformation in corporate culture, leaders must take a logical and systematic approach to change. The most successful change programs begin with a statement of shared values.

Creativity

Is there a secret to creativity? Can a simple change in the way we think about problems dramatically cut the cycle time for generating state-of-the-art solutions? Yes! And this book will show you how. It presents practical tools and suggestions for creative thinking while never losing touch with the essential components of the process: its looseness, its freedom, its risk-taking. You'll learn how the elements of creative thinking-the methods that help us get "un-stuck"-can themselves be creative. What better way to drive home the power of the creative thought process than to go out on a limb and be creative about creativity!

Dealing With Conflict

Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment.

Diversity Management

This pocket guide is designed to help you build diversity management skills to create a high-performing work environment.

Documenting Employee Performance

This step-by-step guide will help you document and change unwanted work behaviors before they become issues leading to termination. The guide presents specific measures for accurate performance documentation that will protect your organization against discharge litigation.

E-Communication

E-mail, voice mail, conference calls, and video conferences have revolutionized communication. Companies are dependent on technology to link personnel across cities, states, and countries, especially as virtual teams become more a part of our business environment.

Effective Meetings

Learn easy, proven techniques that keep you in control of your meetings. This complete guide to effective meetings will show you how to prepare for success and end with results. It includes structured activities that keep everyone focused on your issues, practical techniques for dealing with unproductive participants, and essential considerations for high tech meetings. If you hold meetings, this book is a must!

Effective Mentoring

This book is a practical reference to effective mentoring in a format that provides quick access to the important concepts and techniques of this unique, powerful, one-to-one learning model.

Effective Writing

Whether you're a manager in charge of a group of writers, or a person interested in just improving his or her writing skills, The Manager's Pocket Guide to Effective Writing will help you write better using easy, practical, how-to steps that will guide you towards more effective writing, which will, in turn, allow you to make a better impression on others.

Emotional Intelligence

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency.

Employee Relations

This pocket guide is packed with insight and key skills for those new to the process of management or anyone needing new ideas and tools concerning relationship management.

Influence

This guide offers ways to continuously improve your skills of persuasion. Whether you are in management or on the shop floor, the ideas presented will help you make your influence more powerful, more positive, and make your sphere of influence wider and wiser.

Interviewing & Hiring Top Performers

This book is for individuals with training responsibilities who are looking for tools to help their managers, supervisors, and/or team leaders interview, hire, and retain top performers.

Knowledge Management

If you're ready to start the knowledge management process in your organization, this book provides a practical plan and roadmap. You'll walk through all the stages-assessment, planning, deployment, and evaluation-and gain specific action steps for putting it all together to expand your core competency and win competitive advantage.

Leadership Skills

The Manager's Pocket Guide to Leadership Skills concisely describes the skills you need to become a strong and competent supervisor or manager. This book contains information and illustrations as well as "Tips for Success" and "Action Plans."

Managing Generation X

This concise, hands-on guide will enable managers to recruit, train, motivate, and retain young employees. It explains in simple terms what makes Generation X employees different, and outlines how you can put their unique skills and characteristics to work on behalf of your organization.

Managing Generation Y

With three to four job experiences or internships under their belts, the Gen Yers know what they want from their careers and how they want to be managed. They pose new challenges for organizations that are already spending time, energy, and money recruiting and training young talent.

Managing the Generation Mix

Managing the Generation Mix will help you place your multi-generational team on the course to collaboration.

Motivating Employees NEW!

Hundreds of reports and statistics prove that a motivating workplace is essential to the success of an organization. This practical guide concisely outlines the steps to creating and maintaining a fun, energized and highly motivating work environment where employees want to work – and stay.

The book inspires managers to accept their responsibility to foster motivation in the workplace. And it makes what they need to do to fulfill their important role simple and understandable.

Organizational Learning

Organizational learning requires constant reexamination of one's ideas while engaging in a long-term effort to alter the practices of the organization as a whole. This guide is intended as an easy-to-use reference that will help you identify learning strategies, which you can then adapt to your particular circumstances.

Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spells out the specific steps a manager can take to ensure improved performance organization-wide. It presents a systems approach to performance enhancement and includes tools for determining current performance levels and establishing desired performance levels.

Preventing Sexual Harassment

This guide approaches the issue globally, from creating policy statements on sexual harassment and conducting employee audits to determine vulnerabilities (and appropriate cures), to the five A's of understanding, to handling and dealing with stereotypes and biases.

Project Management

The Manager's Pocket Guide to Project Management is a set of worksheets, guidelines, checklists, and other tools for use by novices to perform specific project management tasks in a step-by-step fashion.

Public Presentation

This book is an indispensable reference for managers and executives who find themselves in the unfamiliar and often frightening position of having to give a public presentation.

Recruiting the Workforce of the Future: 2nd Ed.

The Manager's Pocket Guide to Recruiting the Workforce of the Future will show employers faced with a lean, post-downsizing organization in the midst of a tight labor market, how to develop and implement hiring solutions

Spiritual Leadership

This guide provides methods for engaging in the transformational process. It contains practical ways to measure healthy communities, healthy people, and quality of work life, and is also grounded in reality.

Strategic and Business Planning

This guide will aid you in applying the Systems Thinking Approach to your strategic and business planning by explaining how to develop a strategic plan, ensure successful implementation of the plan, and build and sustain high performance over the long haul.

Systems Thinking

Systems Thinking is a more natural and better way to think, learn, act, and achieve desired results. Effectively implemented, it can dramatically improve a manager's effectiveness in today's complex and interconnected business world. This book provides managers with many practical new Systems Thinking tools and the main concepts of Systems Thinking to enhance individual, team, and organizational learning, change, and performance. Every manager should have a copy!

Team Sponsorship

This compact, easy-to-use guide covers the essentials of sponsoring three of the most common types of teams: ad-hoc or temporary teams, standing teams, and natural work teams. It is essential for any manager who must direct and champion teams.

Virtual Teams

Explore how workforce technology can enable members to work together on projects-regardless of geographic location. Workforce technology is a collection of computer software applications developed to work in tandem with laptops, e-mail, faxes, modem, and satellite transmission.

Workplace Coaching

This guide is designed to help people become better managers. When a person is elevated to a management position, it is usually because he or she has done well at mastering the prerequisite technical skills.